Knowledge Based System
KBS-is used to optimize the information collection,organization and retrival organization or for general public,it represent all the varieties of system that assist users in making the necessary inputs and interpreting the outputs of the firm.
Distinguish KBS from MIS:
KBS assist users in making the necessary inputs and interpreting the outputs of the firm while the MIS used in the business environment as a generic reference to all technology and information processing.
Illustrate(give example) on how KBS can improved campanies competitve advantage and organizational performance:
One of the example of this is a public library,it gives a related information from the topic researching. It can improved the companies competitive advantage by giving the company an enough information that helps them solve some problems of the firm.
References:
MIS seventh edition by Raymond Mcleod JR. and searchcrm.techtarget.com
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