final blogspot#3

Virtual Office
Virtual office- describe the automation applications which are intended to facilitate communication among managers and non- managers inside and outside the firm.

Distingush VO from MIS:

VO describe automation to facilitate communication inside and outside the firm while the MIS provide information that support managers and non- managers to make decission to solve the firms problems.

Illustrate(give example) how VO can improve companies competitive advantage and organizational performance:

One of the example of this are the call center agents because they services to the customer by using communication technologies.It can improved the companies competitive advantage because the information flow of the company can easily send from one department to another.

References:

MIS seventh edition by Raymond Mcleod Jr.